State Farm® Insurance Agent Dax Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tawnya Hardison
July 11, 2026
5
out of
5
rating by Tawnya Hardison
"I have been with Dax Thomas for years. Always honest and up front."
Brittany Toth
July 9, 2026
5
out of
5
rating by Brittany Toth
"I’ve been dealing with Dax Thomas and his wonderful team for years and I highly recommend every single time. Theresa and Betty are the absolute best! So very sweet and helpful. If you’re looking for reasonable prices and all around great care, this is where to go for it!!!"
Michael Miles
July 7, 2026
5
out of
5
rating by Michael Miles
"Betty Fleming is a wonderful asset to Dax Thomas staff. Betty has taken care of every single item that I have communticated over the years from cars, motorcycles and childrens college renters insurance as well as my homeowners. Its nice to have someone who cares and adds a personal touch which is difficult to find today. Many thanks to Betty for a wonderful job!"
Amanda Thistlethwaite
July 2, 2026
5
out of
5
rating by Amanda Thistlethwaite
"State Farm is Awesome, I have never had any issues when paying my bill. Everyone is always so cheerful and helpful and will answer any questions that you have. I would highly recommend them for your insurance needs. Theresa and Betty are absolutely wonderful."
Damani Stafford
June 25, 2026
5
out of
5
rating by Damani Stafford
"I was completely new to life insurance and didn’t really understand how everything worked, but Dax made the entire process easy to understand. We had a phone call, and he took the time to walk me through every option available, explaining everything clearly and answering all of my questions. He was extremely patient, professional, and genuinely focused on helping me choose what was best for me—not just making a sale. You can tell he truly cares about his clients and wants what’s in their best interest. I would give him 10 stars if I could. Highly recommend!"
Brett Redshaw
June 24, 2026
5
out of
5
rating by Brett Redshaw
"The best in the business!!!"
Joel Grimes
June 17, 2026
5
out of
5
rating by Joel Grimes
"Always kind, prompt, professional, and extremely helpful!"
Nathaniel Letourneau
May 19, 2026
5
out of
5
rating by Nathaniel Letourneau
"I had an excellent experience with Dax Thomas State Farm! Dax and the team were incredibly professional, responsive, and genuinely cared about finding the best coverage for my needs. They took the time to explain everything clearly and made the entire process simple and stress-free. It’s rare to find an insurance office that combines great customer service with real attention to detail. Highly recommend Dax Thomas State Farm to anyone looking for reliable insurance and a team that truly puts customers first!"
Jennifer Thomas
May 16, 2026
5
out of
5
rating by Jennifer Thomas
"Very warm and welcoming staff. They go above and beyond to assist with all of my family’s needs."
Jayme scrip
May 12, 2026
5
out of
5
rating by Jayme scrip
"We've been insured by Dax for years and the service is always top notch! Dax, Betty and Theresa are always amazing! You will never find such awesome customer service anywhere else. They really take care of their customers like family."
We responded:
"Thanks for the kind words, Jayme, and Awesome Review! Also, thanks for acknowledging Betty and Theresa! They are absolute Rock Stars! We truly make a great team with 90+ years of insurance experience at your service. "
bella dolfi
May 5, 2026
5
out of
5
rating by bella dolfi
"Dax, Betty, & Theresa are the best around!!"
We responded:
"Thanks so much, Bella! We truly appreciate the fantastic review—it means the world to us! It’s been such a joy to watch you grow from a bright youngster into a remarkable, well-respected young woman. It’s incredible to think you’re now ready to start your own family. That little girl is going to be absolutely spoiled—especially by Mam! We’re excited to continue protecting and supporting you and your family every step of the way."
Terri Vitchoff
April 13, 2026
5
out of
5
rating by Terri Vitchoff
"Dax, Teresa, and Betty are the best!
Always very helpful and knowledgeable when dealing with my insurance questions. !
Thank you so much!"
We responded:
"Wowza! A sparkling 5-Star shoutout from Ms. Vitchoff? That’s like a gold medal in awesome-ville! I’m absolutely thrilled you noticed the whole crew — makes me burst with pride for my dream team! Betty and Theresa? Total rockstars, no doubt, and I’m super pumped you think so too. I’ll be sure to pass along your kind words — they’re gonna be grinning ear to ear! Rock on! 🤘"
Lisa Guesman
April 13, 2026
5
out of
5
rating by Lisa Guesman
"Anyone Wanting A GREAT team to work with for Insurance, I Highly recommend Dax Thomas and his team. Teresa and Betty are some of the nicest ladies you can meet. They are all so professional and knowledgeable about their work. They deserve more than a 5 star rating.
Thanks,
Lisa G."
We responded:
"Thanks for the 5-Star-Review Lisa! I am so glad you had a positive experience and acknowledged my team! I am super proud of my TEAM; they truly are the best! Betty and Theresa have been with me since I started as a State Farm Agent. Between the 3 of us, we now have over 90 years in the insurance industry and servicing State Farm Customers. Our number one focus is to provide exceptional customer service during every interaction. I am glad we were able to accomplish that for you!"
Carrie DeFilippo
April 9, 2026
5
out of
5
rating by Carrie DeFilippo
"The staff at Dax Thomas's office are fantastic! They are helpful and friendly, and always have answers to my questions."
We responded:
"Carrie,
WOWZA! Thank you a million times over for the AWESOME review! 🌟 We’re absolutely over the moon to have dazzled you with our 5-Star Service! 🚀✨ Our mission is to bring that same sparkle and shine to every single interaction.
Shoutout to my dream team, Betty and Theresa – seriously, these ladies are superheroes in disguise! 🦸♀️🦸♀️ Together, the three of us pack a whopping 90+ years of insurance experience ready to work for you.
Need anything? Just holler! We’re here, ready to jump in faster than you can say “Like a Good Neighbor!” 📞"
Jeff Smith
April 7, 2026
5
out of
5
rating by Jeff Smith
"Had issues with truck repair because the part was not available from Toyota. With Dax's help we are able to get the truck back until the Toyota part comes in. Thank you thank you thank you. We highly recommend Dax Thomas and his agency. Always friendly and helpful. And in this case he went beyond."
We responded:
"Thanks for the AWESOME 5 Star Review! I am so glad we were able to help you get back on the road quickly! Exceptional customer service is something we strive for during every customer interaction. I am glad we hid that mark with you. Please reach out if you need any further assistance. "
Aunt Ronnie
March 27, 2026
5
out of
5
rating by Aunt Ronnie
"We were recent face with the need of additional insurance coverage. We have been a customer of Dax's agency for over 5 years and when we made the call for assistance he immediately scheduled to meet with us and took the time needed to provide us with what we needed at a price we could afford. We wouldn't go anywhere else for insurance coverage. The office staff is very helpful as well."
We responded:
"Thank you a million for the awesome 5-star review! Meeting you and Ralph was an absolute blast. Your kind words seriously made my day! I’m thrilled we could hit the mark and make sure you both walked away happy. Thanks a ton for trusting me all these years—I’m always just a call away whenever you need anything. Looking forward to many more great moments together! "
Samuel Wilkinson
March 5, 2026
5
out of
5
rating by Samuel Wilkinson
"Very pleasant experience. Betty knew exactly how to get the best rate possible and the process was quick and easy. Would highly recommend this office to anyone looking for the best insurance around!"
We responded:
"Samuel, Thank you for the kind words and 5 star review! You are right, Betty is a gem and will work with anyone to get them the best rate on their Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, etc. I am luck you have her as part of my team and you as a customer.
Thanks,
Dax Thomas Agent"
Taylor May
March 3, 2026
5
out of
5
rating by Taylor May
"Theresa was a pleasure to work with! She set up my policy with ease and made sure I have all of the forms and information I need. Thank you again, Theresa!"
We responded:
"Wow, thank you so much! We’re absolutely thrilled that Theresa and our office made such an awesome first impression. Our mission is to deliver top-notch customer service every single time, and it sounds like Theresa totally knocked it out of the park with you! I’ll be sure to share your kind words with her — it’s guaranteed to brighten her day (and honestly, it made mine too!). I feel super lucky to have Theresa on my team; she’s been with me from day one, and here’s hoping she sticks around for the long haul!"
K T
March 3, 2026
5
out of
5
rating by K T
"I can’t say enough great things about Dax Thomas State Farm agency! From the very first conversation, they were professional, knowledgeable, and genuinely cared about making sure I had the right coverage for my needs. They took the time to explain everything clearly and made the entire process smooth and stress-free.
Customer service is top-notch — responsive, friendly, and always willing to go the extra mile. It’s rare to find an insurance team that makes you feel like more than just a policy number. I truly feel confident knowing my home and auto are in such good hands.
Highly recommend to anyone looking for reliable coverage and exceptional service!"
We responded:
"Wow, thank you so much for the fantastic 5-star review! I’m thrilled we could sit down together and tackle all your policy needs right from the start. It’s awesome to hear the process felt smooth and stress-free—that’s exactly what we aim for! Providing top-notch customer service is our passion, and it sounds like we nailed it with you. Rest assured, we’ve got your back for the long haul. With Betty, Theresa, and me combined, you’ve got a powerhouse team bringing 90 years of insurance expertise to your side every step of the way. Here’s to a great partnership ahead!"
James Burgos
February 16, 2026
5
out of
5
rating by James Burgos
"MY EXPERIENCE WITH DAX THOMAS AS MY INSURANCE AGENT HAS BEEN LIKE NONE OTHER. HE'S THE BEST INSURANCE AGENT THAT i'VE EVER HAD. HIS STAFF BETTY AND THERESA ARE THE BEST. VERY KNOWLEGIBLE AND HELPFUL. I DON'T FEEL LIKE A NUMBER OR A CLIENT. I FEEL LIKE FAMILY WITH DAX THOMAS AND HIS WONDERFUL STAFF."
We responded:
"Hey Jim! 🌟🌟🌟🌟🌟
WOWZA! Thanks a million for the AWESOME 5-star shoutout! We LOVE hearing that you feel like part of the family — that’s exactly the vibe we’re shooting for here! 👨👩👧👦💖
And yes, you nailed it — my dream team Betty and Theresa are absolute rockstars who’ve been with me since day one. Together, we pack a whopping 90 years of insurance experience just for YOU!💼
Thanks again for the kind words and the good vibes. Whenever you need us, just holler — we’ve got your back!
Stay awesome,
Dax & The Dream Team 🌟🌟🌟🌟🌟"
Mary Bastin
February 6, 2026
5
out of
5
rating by Mary Bastin
"I recently was involved in a car accident. 44 years of driving and my first ever traffic accident. Of course I panicked. Was not sure who to call after 911. Betty was fantastic and patient. She walked me through the entire process. Best custormer services ever. I highly recommend Dax Thomas agency and State Farm."
We responded:
"Thank you so much for the five star review! I am so glad you had a positive customer experience during a time when you needed us most. Betty is awesome and I’m glad to have her as part of my team. I will be sure to pass along your comments to her, as it will make her day. Our goal is to provide exceptional customer service on every contact! I’m glad we were able to do that for you. Please feel free to contact us if you have any questions during the process of your claim."
l sib
February 4, 2026
5
out of
5
rating by l sib
"Dax, Betty and Theresa have always been there when in need. I have been a customer for many years and can't imagine going anywhere else. They have always been able to help and easy to deal with, whether in the area or away, they always are available."
We responded:
"Lou,
Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dax Thomas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Thanks for trusting us with your insurance needs from afar!
"
Neil Chafin
February 3, 2026
5
out of
5
rating by Neil Chafin
"I haven’t met Dax, but the ladies in office always take care of business quickly. I’m buying a new car today, getting insurance took about 10 minutes on the phone. They’re the best."
We responded:
"Neil,
I am so glad you had a great experience today getting insurance on your new vehicle. Thanks for acknowledging Betty and Theresa, they truly are my number one asset! I will make sure they are aware of your comments. Thanks for trusting our office to protect the things that you have worked so hard to acquire. Our goal is to not only be here at the point of sale, but to also be there for you when you need us most. "
Jennifer Zilka
February 3, 2026
5
out of
5
rating by Jennifer Zilka
"My family and I have been with Dax Thomas - State Farm Insurance for years now and I wouldn't change for ANYTHING!! Betty and Theresa are extremely helpful and go the extra mile no matter what. Thank You Dax for all the years of great of service and looking forward to many more!!"
We responded:
"Jennifer,
Thank you so much for the 5-Star Review! I appreciate your comments and trust in our office. I will be sure to share your comments with Betty and Theresa. They truly are the best! Our number one priority is to provide exceptional customer service. By your comments, I see that we are doing that for you. Thanks again and don't hesitate to call if you ever have any questions. "
Carrie Edmondson
January 29, 2026
5
out of
5
rating by Carrie Edmondson
"Ever since we have been with Dax Thomas at State Farm insurance he has saved us thousands of dollars on all of our car and homeowners insurance policies. We recently had a total loss on one of our vehicles and Dax went above and beyond, more than any agent I have ever experienced in my 35+ years of purchasing insurance. Dax helped us to receive a fair settlement. I highly recommend Dax Thomas as your insurance agent as he is “all in” with helping his customers. As if Dax Thomas being one of the greatest insurance agents ever, his office staff is incredible as well.
Bottom Line, we trust Dax for all our insurance needs."
We responded:
"Carrie and Neil, thank you so much for your trust in my office for your insurance needs. Your AWESOME 5-star review means more than you know. Our goal is to not only to sell you the insurance, but most importantly it is to be here when you need us most! Thanks for your acknowledgment of my team as well. They truly are a huge part of our success. Betty and Theresa have been with me since I started, and between the 3 of us we have over 90 years of experience in servicing State Farm Policyholders. Our promise is to be here for you well into the future as well. Please do not hesitate to call should you need anything going forward. "