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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Peggy Chealynn

May 5, 2025

5  out of  5
rating by Peggy Chealynn
"Cannot say enough kind things about this office. Everyone is so helpful and wonderful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Charlee Petrucci

May 2, 2025

5  out of  5
rating by Charlee Petrucci
"As a first time home buyer I was greeted with every bit of stress and anxiety that comes before closing on a house— and even after! I can certainly say that a lot of my worries were mitigated by choosing Dax Thomas at State Farm to insure my first home. Not only was I patiently guided through the process of taking out home insurance and having the kind of coverage to put my mind at ease, but I was also given the satisfaction of knowing that I was in the hands of someone who truly cares and valued what was in my best interest. Dax was the exact personable, knowledgeable, and kind agent that you would want guidance from when buying your first home."
We responded:
"Charlee, thanks so much for the Great Review and kind words! It is always satisfying helping young adults that I have witnessed growing up from a very young age. I am so proud of you for all of your personal and professional accomplishments. The sky is the limit for you, and I know you will take full advantage of every opportunity thrown your way! Congratulations on your recent college graduation, passing your boards, starting your dream job, and buying your first home! You definitely have your goals and priorities in order! Thanks for trusting me with your insurance needs. This is just the beginning of a life long business relationship. 🤙"
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Lisa Ranallo

April 11, 2025

5  out of  5
rating by Lisa Ranallo
"Dax Thomas and his staff are awesome! They are so efficient, knowledgeable and pleasant to work with. We’ve been with them for more than a decade and are so thankful they were recommended to our family. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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deatta dean

April 8, 2025

5  out of  5
rating by deatta dean
"Excellent service at Dax Thomas office, Folks that care and it shows... The Girls are polite, knowledgeable and very much on top of things Great service"
We responded:
"Deatta: Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Betty and Theresa are AWESOME! They have been with me since I started, and we have nearly 90 years of experience between the three of us. "
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Robin DiPietrantonio

April 3, 2025

5  out of  5
rating by Robin DiPietrantonio
"Thank you Dax Thomas for your expert advice on our future insurance needs. Lou and I appreciate you and your staff for always being there when we need you! Thank you! Lou and Robin DiPietrantonio"
We responded:
"Robin and Lou, thanks for the great review and kind words. It was great meeting with you yesterday to review your Life Insurance needs. I look forward to our follow-up meeting in August, when we will put our action plan in place. Your trust in my agency means more than you know. It's customers like you that make what I do worthwhile. 👍"
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Shewet Sheri

March 21, 2025

5  out of  5
rating by Shewet Sheri
"State Farm Dax office in California, PA was amazing. I spoke with Theresa there and she was always so kind, helpful, and always worked diligently on my behalf. She was amazing and they always worked with me when I was in my grace period before bills! Best insurance an employees there ever! So kind and sweet!"
We responded:
"Thank you so much for the kind words and 5-Star review. Thank you for acknowledging our great customer service and Theresa specifically! We make it our mission to treat all customers like FAMILY! I will be sure to pass along your kind words to Theresa, I'm sure she will appreciate your thoughtfulness. Thank you for trusting us with your insurance needs. We hope to continue business with you in the future. "
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Barry Caster

March 6, 2025

5  out of  5
rating by Barry Caster
"Very good service ladies in office are great always ready to help,great place to do business."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Russ

March 4, 2025

5  out of  5
rating by Russ
"I’ve had State Farm insurance since I was 20 years old and have been with Dax since he took over the office, have had several claims mostly from hitting deer but have always been handled quickly and haven’t had any problems. When I call the office I’m always treated great by Betty and Theresa and Dax. Russ Redshaw"
We responded:
"Russ, I appreciate the great review! As you mentioned, Betty and Theresa are the "BEST!" I have been blessed with a great team and great customers like you. Thank you for trusting us with your insurance and financial services for so many years. Thanks again for the great review, I will definitely pass it on to the ladies in the office. "
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Josh Saxe

March 3, 2025

5  out of  5
rating by Josh Saxe
"Dax Thomas State Farm has always been so helpful and easy to work with. Theresa is who I typically work with, and she’s extremely helpful and knowledgeable!"
We responded:
"Thanks for the kind words and 5-star review! You are absolutely right about Theresa! She is very knowledgeable and has been helping clients with their insurance needs for nearly 28 years! I am glad she is on My team! Thanks again Josh, we appreciate your trust when it comes to your insurance needs. "
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Brooke Evans

February 20, 2025

5  out of  5
rating by Brooke Evans
"The process was super easy and quick! Theresa helped me every step and was so very kind and personable!"
We responded:
"Brooke, Thank you so much for the kind review! You are absolutely right about Theresa, as you will see from customer reviews in the past. Theresa and Betty could be the best duo in the insurance business. I am glad they are on my TEAM! I am so happy we were able to make a positive impression on you during your recent Auto Insurance purchase. Please do not hesitate to call if there is anything else we can help you with. "
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Stacey A. Dolfi

February 20, 2025

5  out of  5
rating by Stacey A. Dolfi
"Excellent customer service!"
We responded:
"That's what we like to hear! I have to tell you, my TEAM is the BEST when it comes to customer service! We appreciate your acknowledgment of that, and we hope to be able to service you well into the future. "
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Laura Lee

February 20, 2025

5  out of  5
rating by Laura Lee
"My husband and I could not be happier than we are with Dax and State Farm. We have been with them for years and they have been there to make some of our toughest times easier. Now my children are State Farm’s customers."
We responded:
"Laura, I am so glad that we are meeting your expectations when it comes to your insurance needs! I am honored that your entire family trust our office for your Insurance Needs! It is customers like you and your family that make our job worthwhile. "
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John Defranco

February 20, 2025

5  out of  5
rating by John Defranco
"I could not have had a better experience working with Dax Thomas and his team at State Farm. He was very helpful with all of my insurance needs and made the process very easy. I have also known Dax a lot of my life and I can say you wont meet a nicer person. He does so much for his community and puts the people first. If you have insurance needs please give him a call and he will take care of you."
We responded:
"Johnny, Thanks so much for the kind words and positive 5-Star Review! We appreciate your business more than you know. Remember, we are not just here at the point of sale, we will be here when you need us most. Thanks again for trusting my office with your Home, Auto and Life insurance needs for your family. Like a good Neighbor... You have been a great one! "
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Carol Toll

February 20, 2025

5  out of  5
rating by Carol Toll
"Dax, Betty and Teresa were well knowlegable and friendly. I learned more information about insurance that was never told to us before. I would definitly reccommend them to anyone that needs insurance."
We responded:
"Carol, thank you so much for trusting us with your Auto and Home insurance. We enjoyed meeting you and your husband, and look forward to a long relationship with you going forward. I appreciate the great review and comments. Betty and Theresa are AWESOME! They have been with me since I started and we have nearly 90 years of experience between the three of us. Unlike your last company, we promise to be here for you when you need us! "
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Chris Lombardo

January 30, 2025

5  out of  5
rating by Chris Lombardo
"I have to say I've been pleased with with the service that I have received from State Farm, these past 20 years. Dax, Betty and Theresa have truly made it just like the slogan says "Like a good neighbor State Farm is there". They take pride in what they do, they go above and beyond service, they personalize it! Anyone who gets on board will them will definitely have a positive experience."
We responded:
"Thanks so much for your kind words and 5-Star Review!!! We truly appreciate your business, and are here for all your insurance needs. Thanks for acknowledging Betty and Theresa as well. I take pride in having the best team around! They ALWAYS go above and beyond to make sure our customer's needs are met. "
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Emilee DeFranco

December 20, 2024

5  out of  5
rating by Emilee DeFranco
"Dax had been our agent since we bought our first home. Great service from not only him, but also his office team! Highly recommend."
We responded:
"Emilee, Thanks for the 5-star review! It is an honor that you trust me with your most valuable possessions! Your home, auto, business and your FAMILY! Have a great Christmas and Happy New Year! Dax Thomas - Agent "
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shane maxon

December 10, 2024

5  out of  5
rating by shane maxon
"Been working with them for years. Great people to work with, would highly recommend!"
We responded:
"Shane, Thanks for the 5-Star review. Small Businesses need to work together! Love doing business with you and your team! "
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Amanda Baird

December 9, 2024

5  out of  5
rating by Amanda Baird
"Dax was exceptional with helping me! The office staff is great and friendly too. They are the best around!"
We responded:
"Thanks for the great review, Amanda! Helping people is what we pride ourselves on. It is easy to sell someone an insurance policy, but being there when they need us is our differentiator! Between Betty, Theresa and myself, we have nearly 90 years in the insurance field. We have you covered!!! Thanks again, it is customers like you who make are job worthwhile. "
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Missy Lewis

December 3, 2024

5  out of  5
rating by Missy Lewis
"I've had State Farm for over 3 decades and did not realize how important insurance is until you need it! I was in a car accident (no fault of my own) in September and like a good neighbor Dax was there to save the day. Now that I'm on the road to recovery, I'm finally able to think clearly enough to thank Dax. He talked me thru the process even though as they say….had no skin in the game. He went above and beyond to help me understand the process. He called to check on me numerous times…just to see how I'm coming along. This type of service is the reason I love Dax and State Farm! He treated me the way he would want to be treated! So if you are looking for a new insurance company or looking to switch agents, look no further….Dax is your man! Thank you Dax for everything!!"
We responded:
"Missy, thanks for the kind words and such a nice review. At our office we try to treat all customers like FAMILY! Selling insurance is just part of our job! However, being there when people need us most is what I love about being an Insurance Agent! I am so glad you have been progressing nicely through your recovery. Please continue to lean on us if there is anything you need! "
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Mindy McCrory

September 30, 2024

5  out of  5
rating by Mindy McCrory
"I had a great experience working with Dax Thomas @ State Farm. Teresa was wonderful with helping me get the best price for my insurance and made the process of filling out the paperwork smooth and easy. Extremely helpful and professional throughout! Should have switched years ago. :)"
We responded:
"Thanks for the kind words Mindy! I am truly lucky to have Theresa as part of my team! I am glad you were satisfied with our office. Our commitment to you is to be there whenever you need us! "
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Janet Wood

September 25, 2024

5  out of  5
rating by Janet Wood
"As a retired State Farm agent I know how busy a State Farm office can be. Dax and his wonderful staff are always available and knowledgeable about a customer’s needs. That is why he is my agent. I am very happy I chose him."
We responded:
"Janet, there is no better compliment than when a retired State Farm Agent trust you with their insurance needs, but also refers their family and friends to you as well. And on top of that gives you a 5-star Review with such kind words about you and your team. Whether it's Auto Insurance, Homeowner Insurance, Life Insurance, Health Insurance, etc. Our goal is to is to be there when you need us most. I am glad you mentioned my team. I truly believe I have the best team in the business and would put Betty and Theresa up against anyone's team. They have been with me since I started. We truly care about each other, and they are part of my family! In fact, between the 3 of us, we have nearly 90 years of insurance industry experience. We will actually hit that milestone next year! Having an insurance office in your small town with experience like that is hard to come by these days. Thanks again for your kind words. You don't know how much it means coming from another State Farm Agent. I'm extremely happy you chose me as well. "
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Ryan S Dague

September 24, 2024

5  out of  5
rating by Ryan S Dague
"Appreciate Dax stepping in and helping with a plumbing claim. His tenacity and advocacy made the difference in getting reimbursed vs. eating a $10k bill. Highly recommend."
We responded:
"Ryan, Thanks so much for your kind words, 5-star review and recommendation! However, that is what you should expect when you have a State Farm Agent. Fortunately, I have 29 years of experience with State Farm and 13 of those were on the claims side where I worked both Auto and Fire claims. Therefore, I am in a unique position to help guide my customers through the claims process. Also, between myself and my team (Theresa and Betty) we have nearly 90 years of insurance industry experience. Our goal is to treat every customer as if they are family! Not just selling you products and services but being there for you when life takes an unexpected turn. It is customers like you that make our job worthwhile. "
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Scott Rice

September 23, 2024

5  out of  5
rating by Scott Rice
"We joined the State Farm family today and with Agent Betty at the Dax Thomas office guiding us through, the process was easy and complete. Oh! And we cut our monthly bill in half! Thank you very much."
We responded:
"I am happy Betty was able to help you through the process. She is a gem, and I am lucky to have her on my team!!! Plus, you saved money to boot! Can't beat that... Thanks for trusting us with insuring you home and autos. Looking forward to a long-lasting business relationship. "
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Linda Orris

September 23, 2024

5  out of  5
rating by Linda Orris
"Teresa was absolutely amazing. Getting my car and house insurance was a breeze!! So thankful for Teresa getting it all done!! Very satisfied!! Great prices!!"
We responded:
"Thanks Linda, you are absolutely right, Theresa is a gem and I'm glad she is on my TEAM!!!! It is customers like you that make our jobs worthwhile! Please send us your friends and family, we will take care of them with the same service we provided you! Your kind wors are greatly appreciated. "
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Samuel Wilkinson

September 20, 2024

5  out of  5
rating by Samuel Wilkinson
"Very pleasant experience. Betty knew exactly how to get the best rate possible and the process was quick and easy. Would highly recommend this office to anyone looking for the best insurance around!"
We responded:
"Samuel, Thank you for the kind words and 5 star review! You are right, Betty is a gem and will work with anyone to get them the best rate on their Auto Insurance, Home Insurance, Renters Insurance, Boat Insurance, etc. I am luck you have her as part of my team and you as a customer. Thanks, Dax Thomas Agent"