Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samuel Wilkinson

Samuel Wilkinson

September 20, 2024

5  out of  5
rating by Samuel Wilkinson
"Very pleasant experience. Betty knew exactly how to get the best rate possible and the process was quick and easy. Would highly recommend this office to anyone looking for the best insurance around!"
Profile photo of Chris Staley

Chris Staley

August 30, 2024

1  out of  5
rating by Chris Staley
"I sent an email to Dax last night about switching to State Farm and an issue with a claim on my account that needed fixed. Dax called me, left a voicemail, and also emailed me, stating to call the office the next day and we'll get the everything sorted out. I called today, and a woman answered the phone. I asked to talk to Dax, the woman refused and said she would help me instead. After I told her the make and model of my car, she immediately denied me service, stating that they refuse my car due to high theft percentages with the model, and we ended the call. All in all, this was a very poor experience with the employee and felt like a waste of time"
We responded:
"Chris, I am so sorry you had this experience, as we always strive to go above and beyond to make sure our customers and prospective customers have a great experience in dealing with our office. Unfortunately, there are some things that our outside of our control, which are the circumstances here. We must adhere to the underwriting guidelines put in place by the company we represent. I do appreciate the fact that you included we responded to your initial email right away with a phone call last night and followed up with an email. I do hope that you understand this particular issue was out of our control. Additionally, I hope to earn your trust and your business sometime down the road. "
Profile photo of Melissa Bennett

Melissa Bennett

August 26, 2024

5  out of  5
rating by Melissa Bennett
"This Insurance company is not just a insurance company . This Insurance company treats you like family. We lost our home due a horrible house fire on Saturday morning 12 am. Mind you they are not even open on Saturday so I waited til 830am to report to the claims department it wasn't even a hour later and my agent DAX THOMAS called me on his personal cell phone and calmed my husband down from his severe depression of losing everything he worked for..Told my family to meet him at the office so he could talk to us and help us personally and explained the whole process of what to expect and what step we got to take next. He made this horrible confusing situation seem tolerable . But he also got a hotel IMMEDIATELY so we're not homeless gave us a advancement for my children to have school clothes..THIS MAN IS HEAVEN SENT . AFTER HE DID THAT HE TOOK MY SON TO HIS PERSONAL HOUSE AND TOOK HIM DOWNSTAIRS TO HIS SONS ROOM AND GAVE MY SON CLOTHES RIGHT OUT OF THE DRESSER ... WOW HE DONT NEED 5 STARS HE NEEDS MILLION!! THANK U STATE FARM DAX THOMAS YOU ARE THE BEST!!!"
We responded:
"Melissa and Paul, Thank you so much for the kind words and 5-Star review! Your words mean more than you know! We are family here at State Farm and try to treat our customers the same. You have a long road ahead, and my commitment to you is to be there along the way! Thanks for your trust in my office for all your insurance needs. My thoughts and prayers are with you and your family as you go through this difficult process of rebuilding your home. "
Profile photo of John

John

July 26, 2024

5  out of  5
rating by John
"Dax went above and beyond to help me with my auto claim. when trying to navigate the state farm corporate claims person, Dax stepped in to accelerate the process. He personally went to the dealership to take pictures and obtain the estimate. Then uploaded the information to State Farm. Followed up by calling their office to make sure they had received and understood the narrative he had written. Then called me to update me on the status of the claim. This gave my wife and I peace of mind that things were going forward. He is a great agent. Companies just don't do this anymore. It was great to see this man step up and deliver on his word. I would recommend anyone who needs auto or homeowners' insurance. This is your guy. John H."
We responded:
"John - Thanks for the great review! I truly appreciate your kind words more than you know. That is the advantage of having a LOCAL STATE FARM AGENT! We know our customers personally and will go above and beyond to make sure our company delivers on the promise we sell on the front end. It is customers like you and your wife that make what I do worthwhile. Glad I could help!"
Profile photo of Amine Bend

Amine Bend

May 10, 2024

5  out of  5
rating by Amine Bend
"Great guy spent time talking with me about insurance and he isn’t even my agent! Highly recommend if you live in the Mon Valley!"
We responded:
"Thanks so much for your kind words! I appreciate your help with my iPhone issues and your quick response. "
Profile photo of Lynne Langley

Lynne Langley

April 30, 2024

5  out of  5
rating by Lynne Langley
"I stay with State Farm because of Dax! He is amazing, friendly and can explain everything so I understand it! Not many people put the person first!! Betty and Theresa are fabulous and I could talk all day about the feeling of never being an imposition to anyone there! I don’t care how many questions I have they are always kind and considerate! I would never go anywhere else for all of my insurance needs!! 💜💜💜"
We responded:
"WOW, a 5 Star Review from the California Mom!!! Now that is WINNING! Lynn, Thank you so much for your kind words about me, Betty and Theresa. You don't know how much that means coming from you. I am truly luck to be blessed with the best team around! I was always taught to surround yourself with good people and great things will happen. Well, between the three of us we are coming up on nearly 90 years in the insurance business. We are so honored that you have trusted us from day one and continue to trust us today with your Home Insurance and Auto Insurance. It is because of people like you that make what we do so worthwhile. Helping others is our passion and our promise! ⭐⭐⭐⭐⭐ To you as well! "
Profile photo of Kim Yourchik

Kim Yourchik

April 2, 2024

5  out of  5
rating by Kim Yourchik
"When my long time State Farm agent retired, she highly recommended Dax Thomas when we were not happy with her replacement. Dax is very dedicated to his clients and made our transition very smooth. We have been his client for several years now and we appreciate how he goes above and beyond for us. He has always responded in a timely manner and took care of all of our needs. Dax always goes the extra mile, especially getting the best rates possible. I would recommend Dax Thomas and his team to anyone looking for a new agent to help with their insurance needs."
We responded:
"Kim, Thank you so much for the kind words. The most important part of our job is helping our current customers in times of need. I appreciate the fact that you feel like we have done that for you when it comes to your Auto Insurance, Home Insurance, Life Insurance, Boat insurance, etc... You truly are our ideal customer who understands the importance of insurance and protecting those things that matter most. Thanks for your trust in our Agency! "
Profile photo of Samuel Thomas

Samuel Thomas

March 23, 2024

5  out of  5
rating by Samuel Thomas
"Dax Thomas- State Farm Agent is somebody who I am happy to have in my corner. He will do anything to help anyone in his community. Dax Thomas truly goes above and beyond on a daily basis."
We responded:
"Sam, Thanks for the kind words buddy! I will be in your corner forever! I appreciate you more than you know. You too, will soon be A Good Neighbor, and will know how important your community is to you and your family! "
Profile photo of Jaeden Zuzak

Jaeden Zuzak

March 22, 2024

5  out of  5
rating by Jaeden Zuzak
"Dax is an amazing trustworthy guy!"
We responded:
"Thanks Jaeden, it is always nice to have reviews from people in the community. Your kind words are truly appreciated. "
Profile photo of Jacob Farquhar

Jacob Farquhar

March 22, 2024

5  out of  5
rating by Jacob Farquhar
"Best insurance agent in the area. Great guy very friendly I highly recommend going to Dax with all your insurance needs."
We responded:
"Thanks for your 5 star review! Much appreciated."
Profile photo of Kamden Studnicki

Kamden Studnicki

March 22, 2024

5  out of  5
rating by Kamden Studnicki
"Best insurance agent around! Trust this guy!"
We responded:
"Kamden, thanks for the 5-star review. We do our best to have every customer's best interest in mind. We Truly appreciate you trusting our office. "
Profile photo of David Busch

David Busch

March 22, 2024

5  out of  5
rating by David Busch
"Dax has done a great job as my agent! Very friendly and very wise."
We responded:
"David, It is young customers like you who I intend to grow my business with into the future. I can't wait till you buy a home and get married! Then we can talk beyond Auto Insurance and discuss Homeowners and Life Insurance to complete your circle of needs. Thanks for the kind words. "
Profile photo of brayden adams

brayden adams

March 22, 2024

5  out of  5
rating by brayden adams
"Dax Thomas has provided me with a great experience when buying auto insurance."
We responded:
"Thanks for the kind words Brayden! As we discussed, Auto insurance is only the first step. We will soon talk about Renter's Insurance, then Homeowners and Life Insurance. Your future is bright. Look forward to serving you needs well into the future. "
Profile photo of Jaelon Quiero

Jaelon Quiero

March 22, 2024

5  out of  5
rating by Jaelon Quiero
"He helped me a lot. Great businessman"
We responded:
"Jaylon, It is my job to help you... Not just now, but well into the future as well! We will be having some meaningful conversations as you plan to graduate college and move out onto your own. I see bright things in your future. Keep that hard work ethic that you have displayed the last 4 years and you will do great things! I will always be in your corner. "
Profile photo of Colleen Lantz

Colleen Lantz

March 22, 2024

5  out of  5
rating by Colleen Lantz
"I have worked with Dax for many years through our highway safety project. His dedication to teen driver safety is profound and his commitment to his community wellbeing is phenomenal. He is not only an asset to State Farm, but to the entire community. He goes above and beyond not only for our safe driving activities, but in his commitment to his community."
We responded:
"Colleen, It has been such a pleasure working with you over the years on something so near and dear to both or our hearts (Teen Driving Safety)! I appreciate you giving me the opportunity to work with you and attend so many events where we, together, can make such a difference. I know this has been your life's work, I'm just glad I got to be part of it along the way. You are right when it comes to my community; It means so much to me! My community supports me and my family, so it is only right for me to support them as much as possible. Thanks for your kind words. "
Profile photo of Jaci Brice

Jaci Brice

March 21, 2024

5  out of  5
rating by Jaci Brice
"Dax and his team are awesome! They provide the best service!"
We responded:
"Jaci, Thank you so much for the kind words about me and my team. It is awesome working with you on all the Teen Driving Safety Events we do together. I couldn't imagine a better partner for helping teens understand the consequences of distracted driving! Together, we can make a difference! #daxthomasstatefarm #Highwaysafetynetwork #PennDOT #pastatepolice"
Profile photo of John DeFranco

John DeFranco

March 21, 2024

5  out of  5
rating by John DeFranco
"We use Dax Thomas for all of our insurance needs. Great guy and awesome staff. Always the right price!!"
We responded:
"John, thanks for the great review! It is awesome when other business owners recognize you in that way. Thanks for all you do to support the community as well. I am always here, whether you need me for Life Insurance, Auto Insurance, Home Insurance and more. Working for a great company like State Farm, I know the promise I sell on the front end will be taken care of on the back end should the unfortunate happen. Thanks again! "
Profile photo of Lynn D

Lynn D

March 21, 2024

5  out of  5
rating by Lynn D
"Very friendly, wonderful service, great communication! Went above and beyond to make sure our needs were met!"
We responded:
"Lynn, thanks for your kind comments! My team and I try to make sure all of our customers are treated with the utmost respect and receive the same service we expect when we are looking to make a major purchase. Thanks for trusting us with those things that matter most in life! Your Home, Auto & Life Insurance. (LIKE A GOOD NEIGHBOR)"
Profile photo of Kristen Groff

Kristen Groff

November 15, 2023

5  out of  5
rating by Kristen Groff
"I’m in the process of working with Dax to get a better rate on car insurance. He has been so friendly and easy to work with from the start!! Definitely recommend him 10/10!"
We responded:
"Thanks for the great review Kristen! Looking forward to earning your trust and business when it comes your car insurance. You will absolutely love my team; Betty and Theresa have been with me since I opened my doors, and between the 3 of us, we have nearly 90 years of experience in the insurance industry. We treat every client like they are family! So you can be assured we will always have your best interest in mind. Talk to you soon... Dax "
Profile photo of Danny Phillips

Danny Phillips

September 23, 2023

5  out of  5
rating by Danny Phillips
"I've been a customer for years. The staff are very friendly and helpful."
We responded:
"Danny, thanks for the great review. I am lucky to have the staff that I do. Betty and Theresa are always going above and beyond. We appreciate your trust in our agency. "
Profile photo of Beth Cook Lang

Beth Cook Lang

September 14, 2023

5  out of  5
rating by Beth Cook Lang
"Dax, Betty, and Theresa are the absolute best!! They answer all of our crazy questions, and always steer us in the best direction! I've been a State farm customer my whole life ....wouldn't go anywhere else!"
We responded:
"Beth, Thank you so much for your great review and trust in our office. I give you 5 stars as well. ⭐⭐⭐⭐⭐ Thank you so much for your kind review! We appreciate you and your family more than you know. I truly believe I have the best sales/service team in Betty and Theresa. I would put them up against any of my competitors or counterparts. I am truly lucky to have had both of them on my team since day one. I always remind them they work with me and not for me. I believe that is why we worked so good together for so long. I am so glad we are currently exceeding your expectations. My promise to you is we will not change are approach going forward. Thanks again for the 5-Star review! ⭐⭐⭐⭐⭐ Dax Thomas - State Farm Agent. "
Profile photo of Alfred Newman

Alfred Newman

September 14, 2023

5  out of  5
rating by Alfred Newman
"Betty is the Greatest!!! She helped me find great insurance, and all the coverages I needed to protect my home, car, motorcycle, and trailer. All at a fair price and service that is beyond compare… I’d give them six stars if I could!!!!! They are the best"
We responded:
"Alfred, thanks for the AWESOME review! I agree, Betty is a gem! I am very lucky to have her on my team! She has over 30 years of working with State Farm clients, and always goes out of her way to make sure she has the customers best interest in mind. If fact, between Betty, Theresa and myself, we have nearly 90 years of experience in the insurance business with State Farm. We truly appreciate your kind words and hope to continue to live up to your expectations going forward. Thanks for trusting my agency with your insurance needs! That trust means more than you know. It's customers like you that make what we do worthwhile. ⭐⭐⭐⭐⭐ Sincerely, Dax Thomas - State Farm Agent"
Profile photo of Dawne Roberts

Dawne Roberts

April 21, 2023

5  out of  5
rating by Dawne Roberts
"As long time State Farm customers, we’ve never had to file a home claim, however after a hail storm did significant damage to our home, we were forced to do so. Not knowing any better, we obtained a private adjuster who did absolutely nothing for us. After one phone call to Dax we were able to fire our adjuster and get Dax’s help to get our home the help it needed. Dax and the office girls are always so helpful. If you are looking for a reputable, honest, caring insurance agent, 100%, give Dax Thomas a call, you won’t be sorry!!"
We responded:
"Dawne and Dave, that is what you get with a small-town Agent with 2 team members that have over 90 years of insurance experience between the 3 of us. Thank you so much for your kind words, it is customers like you that make what we do worthwhile. I truly appreciate your trust in my office with auto and home insurance. Thanks for staying the course, we will get you taking care of! Dax "
Profile photo of Rhonda Young

Rhonda Young

February 16, 2023

5  out of  5
rating by Rhonda Young
"Dax took the time to call me personally to discuss any questions I had he was so helpful He truly cares about his clients and wants to make sure that they are 100% satisfied with any claims they made Also I would also like to comment on Betty and Teresa who work with Dax they are wonderful and friendly they go above and beyond to help with any situation!! Dax, Betty and Teresa are to be commended for their great job!!!"
We responded:
"Rhonda, Thank you so much for the kind words. We make it a point not to just be there to sell you Home Insurance, but to be there to help carry through the promise of making sure you get back to normal after a disaster occurs. And you are a 100% right about Betty and Theresa. I am extremely lucky to have the on my team! Between the 3 of us we have nearly 90 years of experience in the insurance business. Thanks for your trust in our office for your Auto, Home and Rental Property insurance needs. "
Profile photo of Marty Zueger

Marty Zueger

January 4, 2023

5  out of  5
rating by Marty Zueger
"Dax and his team went above and beyond for us we unfortunately had a house fire and lost everything dax was there every step of the way taking care of us quickly especially since we have a baby due in a few months. Highly recommended!!!!"
We responded:
"Marty, that is what we do... Help people recover from the unexpected! The house can be replaced, and we are on top of that. I am just glad you and your growing family are all safe. Thank you for your kind words and trust in our office. "